If your business is starting to grow quickly, you’ve likely discovered it needs a sturdier foundation to better scale your customer support/service team. A robust foundation is what enables support ...

Energy trading and risk management (ETRM) systems provide sophisticated features and functionality that not only support the entire origination-to-settlement transaction life cycle but also provide ...

Quality assurance, or quality control, evaluates and modifies an organization's procedures to make sure they provide the desired results. A quality assurance plan should include an organizational ...

Software quality assurance management (QA) is the process of making sure that quality requirements for products or services are fulfilled. Quality assurance methods ensure that all requirements have ...

If you want a successful startup business, you should understand the quality demands of your people. You must help your people know that you care about their quality needs and expectations. Your ...

Budget for fixing bugs increases 10 times with every new stage of product development. So the earlier you start your software testing process, the more money and nerves you save. Last-minute testing ...

In my role at Inspired Testing, I speak with clients across multiple industries every week. From financial services to retail, healthcare to logistics, there's one issue that surfaces in nearly every ...

The way your organization manages its Microsoft licenses is about to change. The software company has overhauled its licensing strategy, and the deadline to sign up for the changes is right around the ...