The purpose of tracking and monitoring software engineering metrics is to assess the current product or process performance, enhance it, and anticipate the quality after the software development ...

The ouster of Volkswagen’s CEO over buggy software this past summer was a reminder that every company is now a software company—and that senior leaders are being held accountable for the quality of ...

Setting employee and team performance goals is an essential responsibility for business owners and managers. However, measuring and improving an employee’s performance can be complex and daunting, ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Jinsong Yu shares deep architectural insights ...

Software engineering teams have tried all sorts of ways to measure the software development process and developer productivity. Here’s why DORA metrics are becoming the industry standard. For years, ...

Numbers have a certain allure. They seem precise and unbiased, offering a straightforward way to compare products. This is particularly tempting in the complex world of software services, where ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Customer relationship management (CRM) software is an ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Analyzing the performance of your call center can allow you ...

The exponential growth of data has fed artificial intelligence’s voracious appetite and led to its transformation from niche to omnipresent. An equally important aspect of this AI growth equation is ...

The UK’s National Physical Laboratory is leading a ‘deep-dive’ research initiative on performance metrics and benchmarking for quantum computers. It’s a foundational piece of work that will ultimately ...