Once again, The Durango Herald failed to use fair and balanced journalism in the Nov. 20 and 30 stories covering La Plata Electric Association’s AMI/Smart Meter opt-out program. During the last three ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

EVERETT — After Snohomish County Public Utilities District began replacing more than 400,000 electromechanical meters with advanced digital meters in 2023, at least one resident is unhappy with the ...

The biggest energy complaints 1. Smart meter problems 2. Billing and direct debit problems 3. Poor customer service from energy suppliers How to complain about your energy supplier In an ideal world, ...

Martin Lewis has issued a warning for people who get a specific letter from their energy supplier. A recent episode of his ...

Scottish Power told a customer he owed £1.4k for ONE month’s energy after a smart meter went dumb. Nigel Morris, 58, from Shropshire, was horrified when a bill from Scottish Power landed on his ...

Households are at risk of overpaying on their energy bills if their smart meters are faulty or wired incorrectly. Customers ...

For the millions of households stuck with a broken smart meter, last week's announcement that they could soon be eligible for compensation looks at first like a huge victory. As the Mail and This is ...

If it hasn't already arrived, the latest in energy use tracking technology is on the way for NYSEG and RG&E customers. The utilities are installing smart meters and natural gas meter modules — two-way ...