A third of smart meter owners have had problems with their devices, ranging from them “going dumb” to failing to function entirely, a survey suggests. The figures come as one in five households (20%) ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

Incorrect payments and smart meter problems are the most common bugbears among energy customers in our survey.

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

Households with smart meters could receive automatic £40 payments each time they encounter one of these three issues as new ...

It means energy users will no longer need to chase providers to resolve problems, and get some help with your costs if they ...

If it hasn't already arrived, the latest in energy use tracking technology is on the way for NYSEG and RG&E customers. The utilities are installing smart meters and natural gas meter modules — two-way ...

San Antonio — Jose Frias loves his corner lot at Castle Hills Estates located on the North Side. But with more than half an acre of land to maintain, Frias said he’s had to make big changes to try and ...

For the millions of households stuck with a broken smart meter, last week's announcement that they could soon be eligible for compensation looks at first like a huge victory. As the Mail and This is ...

Brits have been warned about new regulations that could result in them receiving £40 in compensation payments. According to energy regulator Ofgem, over 70% of British households have a smart or ...

People who have a new problem with their smart meter could get compensation ...

For new problems first arising on or after 23 February, you'll be eligible for £40 in automatic compensation ...