For the millions of households stuck with a broken smart meter, last week's announcement that they could soon be eligible for compensation looks at first like a huge victory. As the Mail and This is ...

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...

The biggest energy complaints 1. Smart meter problems 2. Billing and direct debit problems 3. Poor customer service from energy suppliers How to complain about your energy supplier In an ideal world, ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

Sign up for The Morning Report with all your must-read news for the day. Some smart meters are known to be unreliable. / Image courtesy of NBC 7 There’s a lot the ...

Download this article in PDF format. We are in the midst of a smart-metering revolution. Over the next five years, the global smart-meter market is expected to grow tremendously. Smart metering has ...