The Twitter protest again Microsoft Outlook is losing steam, but the question remains: Is HTML e-mail dangerous or is Microsoft using security as a reason not to comply with Web standards? Last week’s ...

Invisible single-pixel images (called Web bugs) can enable this kind of user e-mail tracking without alerting the naïve user because most people don’t examine the HTML code underlying received e-mail ...

Combine the features and formatting of HTML e-mail with the safety of plain-text messages by designating specific senders as safe. Dennis O'Reilly began writing about workplace technology as an editor ...

Everyone knows BlackBerrys are da bomb when it comes to e-mail -- so why can't they handle something as simple as HTML-formatted messages? I'm not sure, but at least there's a third-party fix: BBSmart ...

Generally, your e-mail marketing message can be presented as either plain text or HTML; the former is fast and simple, but the latter gives your message the appearance of a Web page with graphics and ...

Editor’s note: This story has been changed since it was originally posted because several quoted comments were mistakenly attributed to Dave Greiner, head of the FixOutlook.org protest. The ...