ServiceNow demonstrated some live examples on stage during its keynote this week at Knowledge 2023, which highlight the interesting interplay between process automation and generative AI. ServiceNow ...

ServiceNow is looking to move from being a strategic vendor for CIOs to be a digital transformation engine for CEOs. And CEO Bill McDermott's playbook from SAP is being put in place quickly to grow ...

ServiceNow is betting big on generative artificial intelligence to drastically change the software it sells and the people who sell it. “We’re infusing AI all over the place internally,” says Chief ...

Reinsurance giant Swiss Re started using ServiceNow in its IT function ten years ago. It’s ambitions since then for the Now platform have grown significantly. Global reinsurer Swiss Re has taken on an ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Low-code enterprise automation company ServiceNow has announced the ...

But events are a moment in time, and the customer journey never ceases. These events were planned to integrate with a customer experience that began months in advance and included a seamless follow-up ...