‘We're trying to optimize workflows across the enterprise, really ‘X-ray’ them and get down to a low level. We have our process mining capability, which can give us the end-to-end look within our ...

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

Event management spawns a ServiceNow task from an outage alert, allowing IT teams to track resolution of the issue and giving a real-time view into the status. 3) ServiceWatch Suite —This contains all ...

ServiceNow is applying its digital workflow and IT process management technology and expertise to the manufacturing sector, following its earlier expansion into banking and telecommunications.

Employees can seamlessly and securely work alongside agentic workforces to deliver real business outcomes and reimagine work in the AI era First ServiceNow (NOW) agentic workforces support IT ...