SANTA CLARA, Calif.--(BUSINESS WIRE)--For six years running, ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2019 Gartner Magic Quadrant for ...

AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil defense law firm, Cole, Scott, and Kissane. With 13 offices, 580 attorneys, ...

From its early roots in IT service management, ServiceNow is spreading out to streamline the way people request help and action across the enterprise ServiceNow has quietly risen to become one of the ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

Voice AI and Cloud Contact Center solution selected to complement ServiceNow single-data-model platform, capabilities, and workflows as part of larger IT modernization initiative. Previously, the ...

A huge opportunity lies ahead for ServiceNow as the world of work continues to change rapidly. But it’s not a given and ServiceNow needs to guide its customers thoughtfully. As ServiceNow's 2021 user ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW) today announced innovations to its Field Service Management solution at Knowledge 2021, ServiceNow’s flagship digital experience for its ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

Diageo has gone live with an implementation of ServiceNow to automate IT services, as part of a global transformation. ServiceNow will provide cloud-based IT service management to support the beverage ...

ServiceNow recognized for its ability to execute and completeness of vision “ServiceNow’s leadership in ITSM stems from our belief that people’s experiences with technology at work should be as simple ...