Beyond that, the company strove to democratize the help desk function, giving the interface an intuitive and consumer-friendly feel. ServiceNow was also early to offer a platform for no-code and ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Modern help desk software has to fulfill many requirements nowadays. It must simultaneously satisfy the needs of the customers, the support agents and the company. Customers should feel comfortable ...