Morphis today announced its positioning in the Everest Group ServiceNow Services PEAK Matrix® Assessment 2025, reaffirming ...

LAS VEGAS--(BUSINESS WIRE)--KNOWLEDGE16 – ServiceNow (NYSE: NOW), the enterprise cloud company, today unveiled a new application that connects departments, systems and workflows to transform the way ...

From its early roots in IT service management, ServiceNow is spreading out to streamline the way people request help and action across the enterprise ServiceNow has quietly risen to become one of the ...

SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW) today announced that Telia Company, a multinational telecommunications company and mobile network operator, will standardize its service ...

ServiceNow Customer Service Management (CSM) solution excels at automating and optimizing front, middle, and back-office processes SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NOW) (NYSE: NOW), ...

ServiceNow service management capabilities to be extended to all BT Group units ServiceNow Service Bridge to connect BT Group with their enterprise customers for seamless automation BT Group to pilot ...

The COVID pandemic inevitably resulted in the physical world closure of so-called non-essential retail, driving firms online to cope with a societal shift to e-commerce on a scale that few had ever ...

ServiceNow is officially rolling out its customer service management offering in a move that'll expand its addressable market and put it on a collision course with established players such as ...

The two companies will integrate Genesys Cloud with ServiceNow Customer Service Management (CSM) to deliver a turnkey, AI‑powered solution for customer service and support in the contact center and ...

Not many people associate Zendesk with field service management – it was created as – and continues to flourish – as a customer support solution, most visible through website chat client technology.

Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions By combining industry-leading AI ...