ServiceNow has a proven AI chatbot platform with almost 8,400 customers and 85% of the Fortune 500.

ServiceNow said it has acquired Qlue, which creates virtual messaging agents, and invested in BuildOnMe, a startup focused on artificial intelligence-based applications. The effort comes after ...

When it comes to making requests inside a company for new equipment or to learn about HR policies, it can be a frustrating experience for both sides of the equation. HR and IT are probably tired of ...

Less than a week after agreeing to acquire the natural language processing artificial intelligence startup Parlo, ServiceNow Inc. is adding conversational chatbot technology to its Now Platform.

One of the great things about enterprise chat applications, beyond giving employees a common channel to communicate, is the ability to integrate with other enterprise applications. Today, Workplace, ...

We’re excited to announce that ChatBot is coming to ServiceNow to streamline your tech support experience! Starting February 11, you’ll have access to a virtual agent by clicking the speech bubble in ...

ServiceNow Inc (NYSE:NOW) is nearing a deal to snap artificial intelligence firm Moveworks. The purchase could value Moveworks at close to $3 billion, Bloomberg reports. Moveworks provides companies ...