What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...

UAB Facilities now has separate service request systems for campus and hospital. The separate and coordinated systems will help ensure timely and efficient service for our diverse customer base. These ...

Transposit’s new integrations with ServiceNow, Jira Service Management, and GitHub enable teams to take an agile, collaborative, and automated approach to ITSM with runbooks that orchestrate ...

IT Service Management (ITSM) refers to organizations' activities, processes, and strategies to design, deliver, manage, and improve IT services they provide to their customers or end-users. This ...

WAUKEGAN, IL, UNITED STATES, August 29, 2025 / EINPresswire.com / -- Faced with difficulties in correctly routing non-emergency calls, communicating with residents, and efficiently handling resident ...

IT departments look to service catalog technologies from vendors such as Digital Fuel, newScale, Oblicore and PMG to align IT functions with business demands in a down economy. IT departments faced ...

With campus roaring back to life amid back-to-back Commencements, Reunions, and special events, HBS IT and Operations have been partnering closely behind the scenes to ensure these activities go off ...

Telstra’s Enterprise & Government division has modified its IT service management (ITSM) systems to address looming performance logjams and speed service provisioning by 80 percent. Impetus for the ...

The Treasury Department’s Office of the Comptroller of the Currency (OCC) plans to upgrade more IT service management applications in the ServiceNow program following successes in previous application ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. We list the best IT infrastructure management services, to make it simple and easy to streamline ...