The "2025 Agentic AI: Redefining CX Automation Report" has been added to ResearchAndMarkets.com's offering.

CHICAGO--(BUSINESS WIRE)--G2 today published its 2024 Buyer Behavior Report, based on an annual survey of more than 1,900 B2B software buyers across the globe to understand their plans, behaviors, and ...

LONDON--(BUSINESS WIRE)--According to Technavio Research Report, "Software as a Service (SaaS) Market by deployment (public cloud, private cloud, and hybrid cloud), and geographic regions (North ...

Software firms drive innovation, create long-lasting customer relationships, and offer resilient economic models. With a projected annual growth rate of 11% through 2029, the industry is thriving, ...

AI is rapidly transforming how we live and work, moving beyond simple automation to enable entirely new possibilities. While much attention has been focused on the underlying technology—the specific ...

The Department of Government Efficiency (DOGE) has reportedly overhauled a historically wonky Department of Defense-designed tool that automates layoffs of federal workers. Expected to expedite DOGE’s ...

Customer service is at the core of customer experience, and has arguably seen more change and elevated importance over the past years than any other business function, this according to the 2022 State ...