Thirdera and 3CLogic have come together to provide a service management tool for public agencies — a reflection, the companies said, of the increasing demand for digital technologies in government.

We all know the pain of sticking with a system or tool that no longer serves our purpose. You try to make do with workarounds and learn to adapt your work to the failing tool until you can take the ...

Slack has announced new AI-powered features aimed at creating an “agentic OS” experience. Integrating Salesforce tools such as Sales, IT, HR, and Tableau, Slack now enables users to perform AI-driven ...

PALO ALTO, Calif., Aug. 31, 2022 (GLOBE NEWSWIRE) -- Service management platform 4me® is proud to announce that it has been awarded the official USM compatibility certificate. It was found to be fully ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

Online retailer The Very Group is bolstering its service experience across the business through the use of Atlassian’s Jira Service Management tool. The Very Group, a multi-billion dollar online ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. We list the best IT management tools, to make it simple and easy to manage all of your IT systems ...

BMC is rolling out BMC Database Solutions with Next Generation Technology (NGT), targeted at DB2 for z Systems to meet 24x7 infrastructure demands and reduce database management costs. “The digital ...

Cisco has unveiled a new network service management tool to its Evolved Services Platform (ESP), an application-centric network infrastructure framework. Announced at the TM Forum Live! 2015, the ...

I admit I don’t remember much from the English literature classes I’ve taken, but somehow the quote from Shakespeare’s play, Romeo and Juliet, has always stayed at the top of my mind. “What’s in a ...