Technology and process are the foundation of your service delivery model. The appropriate use of technology will allow you to build an efficient model that can scale to meet your clients’ needs. If ...

DAM platforms improve brand management, but your efforts will go nowhere without formalized processes. Maturity models are popular because they help organizations assess the state of their critical ...

“More and more, the first part of our conversations with customers is 'how do you want to acquire?' versus 'what do you want to acquire?' Not every partner has the maturity to transition to this model ...

Long regarded as the set of practices and solutions for ensuring that technology is best meeting the needs of users, the IT Service Management function now serves as the vehicle that will deliver ...

PLANO, Texas, June 4, 2025 /PRNewswire/ -- Alkami Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a leading cloud-based digital banking solutions provider for financial institutions in the U.S., announced ...

The COVID-19 pandemic has produced and will continue to produce artificial demand and supply shocks, and it will take time to rebalance the equilibrium. All sectors will experience a “bullwhip effect' ...

When software asset management (SAM) started to show up as a singular discipline, the IT industry tried to do what it does to solve any other problem – throw technology at it. Glacial evolution in the ...