Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

A system that remembers customers’ preferences, can understand speech and text and that learns the more it’s used—that’s the magic of machine learning. Machine learning is used to understand customers ...

Through the PWR’s Writing Initiative for Service and Engagement (WISE), founded in 2008, the program has integrated community-engaged writing throughout its lower- and upper-division courses. Students ...

There’s a lot of conversation lately about all the possibilities of machines learning to do things humans currently do in our factories, warehouses, offices and homes. While the technology is evolving ...

When students taking College Writing II walked into a lecture room at Lowell High School in early March, they found their places in groups of chairs and waited for their partners. At first glance, it ...

The UAB Office of Service Learning and Undergraduate Research connects students, faculty, and community nonprofit partners to enrich student academic learning, promote civic engagement, and to ...

Georgia's 2026 Teacher of the Year, Rachel Kinsaul, is urging schools and districts across the state to embrace meaningful ...

The UAB Office of Service-Learning and Undergraduate Research offers mini-grants that are intended to directly support activities related to developing, implementing, or expanding service learning and ...

We believe in the value of exposing students to unique aspects of American culture and values, as well as providing a rewarding language learning opportunity outside of the classroom. We offer service ...