Desktop as a Service, or DaaS, is not a new concept. However, new trends are emerging as the DaaS market grows and more vendors begin offering the service. Here is a look at key trends within the DaaS ...

There is not yet a standard definition for a contact center “universal agent.” To some, a universal agent is one who can handle both inbound and outbound interactions; to others, it is one who can ...

Top 6 desktop as a service (DaaS) providers: Amazon, Citrix and more Your email has been sent Desktop as a service adoption lags behind on-premise VDI, but the popularity of cloud-hosted desktops is ...

The users can also share their desktop with other people who also use the DaaS. When a user shares their desktop, users of the shared desktop also have access to the resources that the user has access ...

With the future of work moving from office cubicles to the home, DaaS is becoming a more attractive choice than ever. Thanks to the pandemic, working from home no longer languishes as a rare option ...

JioPC was launched in India as a virtual desktop platform on Tuesday. This cloud-based service transforms a JioFiber or Jio AirFiber customer's set-top box into a personal computer, requiring just a ...

The Microsoft partner's CEO talks about the technology, cost factors and requirements for using Microsoft's new virtual desktop infrastructure service. Windows Virtual Desktop (WVD), supporting ...