The ability to provide stellar service is more difficult than you'd think, especially as businesses grow. Implementing the right technology to manage the process is key to providing a consistently ...

The expediting of raw materials, parts, systems and subsystems in inbound logistics is a common but necessary evil for many companies. Reasons for expediting include missed contracted delivery dates, ...

A critical aspect of winning at service delivery is strong relationships. The sooner you can understand that building strong relationships, or partnerships, is the foundation for winning at anything, ...

Get the latest federal technology news delivered to your inbox. The Biden administration is fleshing out a plan to organize government services around the needs of Americans and not around agency org ...

The White House wants to fundamentally change the way Americans access government services and benefits by focusing on the "life experiences" of those seeking assistance. The effort was teed up in a ...

Order and delivery are no longer optional for quick-service restaurants. Establishments must embrace in-store pickup, delivery, or both to compete in a post-pandemic market. While many businesses ...