Technology and process are the foundation of your service delivery model. The appropriate use of technology will allow you to build an efficient model that can scale to meet your clients’ needs. If ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Leena Iyar Clients expect ...

There's a commonly accepted ratio adopted by many organizations: hiring about two full-time HR employees per every100 people. Two HR employees are then tasked with juggling the concerns, questions, ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, today announced the availability of its Workplace Service ...

We have entered a whole new era of e-commerce centered on speed and convenience. Business leaders are being forced to prioritize delivery capabilities and push for more accelerated delivery services. ...

In what can perhaps be described as one of the most surprising plot twists from the fast-moving restaurant delivery narrative, Panera today announced it is expanding its national delivery service ...