What Is A Service-Level Agreement (SLA)? A service-level agreement (SLA) is a formal agreement between a service provider and a customer that outlines the expected level of service. It is a contract ...

Heating, ventilation and air conditioning equipment requires regular attention to keep it running properly. Without regular attention, your HVAC system and its components can develop premature wear, ...

Service agency agreements are used in a variety of industries, such as sports representation, accounting services, financial advising and real estate. The agreement creates a legally binding contract ...

A service-level agreement (SLA) defines the level of service expected from a vendor, laying out metrics by which service is measured, as well as remedies should service levels not be achieved. It is a ...

This sample agreement is provided for information only. If you would like to obtain a copy of an agreement for redlining or customizing to fit your specific needs, please contact NCAR. This ...