Annette Johnson thinks the travel industry is taking self-service too far. She has watched airlines drop their phone support and add fees for airport check-ins that use a human agent. Some air ...

Amtrak has begun using self-check in technology on a limited number of its Acela trains in the Northeast. The new process, which is accessed through the Amtrak app, allows passengers to validate their ...

GREER, S.C. (WSPA) – Greenville-Spartanburg International Airport has introduced new self-check-in kiosks for passengers. Just in time for summer, the kiosks will allow passengers to check in for ...

Ariane Systems self check-in systems installed at thousands of hotels worldwide are vulnerable to a kiosk mode bypass flaw that could allow access to guests’ personal information and the keys for ...