There's nothing more frustrating than giving directions to a loved one over the phone. Even if they send you a video or use their camera to show you the issue, directing somebody how to use an app or ...

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...

Staying connected with family members who live far away can be challenging. However, with the latest update to iOS 18, Apple has introduced a game-changing feature that allows you to remotely control ...

Screen Sharing is a great way to give remote tech support. Image: Daniel Aragay/Wikimedia Commons/D. Griffin Jones/Cult of Mac A little-known feature in macOS lets you share your Mac’s screen to ...

Remote control of your Macintosh allows you to access a distant computer across a network or the Internet. The screen of the remote Mac appears locally, and you use your mouse and keyboard to control ...

If you need to quickly offer help to another Mac user you know, there's no quicker way to remotely provide assistance than via Apple's own Messages. Here's how to take control of another person's Mac ...

When you're chatting in Messages, you can share your Mac's screen with the person you're messaging, or they can share theirs with you. You can also let someone control your screen, and vice versa.

Microsoft Teams is one of the top video-calling services used by corporations all across the world. One of its key features is that it allows the person who’s sharing their screen to give requests to ...

With macOS Sonoma, Apple is continuing to build in screen sharing to a point where it's easy to use for newcomers — and a little disappointing for everyone else. Here's how to use it. It's not as if ...

iOS 15.1 and iPadOS 15.1 introduce two new FaceTime features: screen sharing and SharePlay. Built-in screen sharing is a long-overdue feature, and we hope it will make tech support significantly ...

It’s a sad thing that after so many years of offering screen sharing as a native feature in OS X and then macOS, the remote-access service remains unreliable. I have two Macs in my house on the same ...