Salesforce Marketing Cloud’s Loyalty Management provides the scalable foundation for earning and redeeming loyalty across every touchpoint. Airship powers the mobile-first customer experience, ...

Salesforce, the world's biggest customer relationship management platform, has released a new version of its flagship mobile app, with accessibility becoming a focus for many of the more than 30 ...

San Francisco-based Helpshift has rolled out an integration with Salesforce Service Cloud that allows service agents to support customers directly within the app. The integration connects directly ...

Companies large and small are scrambling to keep up with the demands of an increasingly mobile world, and on Thursday Salesforce unveiled a new line of tools that’s designed to help. Salesforce ...

Salesforce.com unveiled on Thursday a set of development tools to enable companies to almost instantly embed advanced customer service features directly into the mobile apps they make available to ...