SAN FRANCISCO--(BUSINESS WIRE)--LiveVox Holdings, Inc. (“LiveVox” or the “Company”) (NASDAQ: LVOX), a leading cloud-based provider of customer service and digital engagement tools, today announced ...
SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omnichannel experiences for customers – ...
Coveo today announced the addition of online storage and file-sharing service Dropbox to the diverse systems from which Coveo for Salesforce, launched earlier this month, can draw contextually ...
Innovation advances CXone Agent for Salesforce with digital channel elevation and enhanced agent experience “Today’s customers expect only the best from each and every brand they interact with, every ...
SAN FRANCISCO, CA--(Marketwired - Nov 13, 2014) - MuleSoft, the company that makes it easy to connect applications, data and devices, today announced support for Salesforce1 Lightning Connect, helping ...
Salesforce is 16 years old. And to look at Sales Cloud, its flagship web-browser-based CRM software, you would definitely know it. It just looked dated. That's why Salesforce is now introducing the ...
Chatbots are automating cybersecurity operations and speeding up recruiting, and now companies are starting to employ them as part of their sales efforts. That’s being driven in part by Tact Inc., a ...
Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...
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