ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic the leading voice-enabling and cloud contact center solution for CRMs and customer service management platforms, today announced its latest integration with ...

eGain Corporation, a leading cloud platform provider for customer engagement automation, is offering its solution for knowledge management—eGain Knowledge Hub—on the SAP Store. eGain Knowledge Hub ...

SAP's Managed-Cloud-as-a-Service (MCaaS) strategy gives solution providers complete control of customer relationships for cloud delivery of SAP, but at a price: SAP sells the enterprise software ...

eGain, a cloud platform provider for customer engagement automation, has made its knowledge management solution, eGain Knowledge Hub, available on SAP Store, the online marketplace for SAP and partner ...