Analysts say customers are dumping it, Microsoft says they're signing up in droves. Is the truth somewhere in the middle? Software Assurance (SA), Microsoft's annuity-licensing plan, is nothing if not ...

Microsoft Corp. faces a revolt among enterprise customers over its Software Assurance maintenance program, an analyst said today, because of long stretches between upgrades and simple economics. In ...

Deciding on Microsoft's Software Assurance (SA) option isn't getting any easier, to hear an independent licensing expert tell it. Rob Horwitz, research chair at Directions on Microsoft, presented the ...

BOSTON--Microsoft's Software Assurance (SA) maintenance program will continue to be optional, even though it is less widely adopted than competitors' offerings. Research company Gartner in April this ...

REDMOND, Wash. — Sept. 15, 2005 — Microsoft Corp. today announced that it will add and enhance benefits to its maintenance offering, Software Assurance (SA). The new benefits, scheduled to be ...

Microsoft's Software Assurance (SA) licensing program could be in big trouble, with many customers feeling they're not getting their money's worth, according to a survey from Forrester Research. The ...