Whether you’re traveling for work or taking a much-needed vacation, hotel stays can go from standard to special when you take advantage of their little indulgences. On-site spas, top-of-the-line ...

For decades patrons would see the same few menu items on a hotel room service menu. Perhaps a burger, BLT, or club sandwich for dinner, or a stack of pancakes in the morning. Room service dining has ...

I have a pet travel peeve: Things that are meant to be luxurious but are not. Like room service. Theoretically, it’s a good idea—provide the weary or privacy-seeking traveler with a relaxing, ...

Room service has long been a hallmark of hotel luxury, but in today’s ultra-competitive hospitality landscape, some hotels are going off-menu and thinking outside the box. Perched high above Central ...

I was in the elevator heading up to my room at Hotel EMC2, a boutique hotel in downtown Chicago, when one of the hotel’s most popular staff members — Leo, a robotic butler — methodically cruised on in ...