As technology continues to disrupt the retail industry, retailers need to find employees with the right skills to service every channel in their business, from in-store to online. But a retail store ...

As consumer appliances grow ever more sophisticated, it can be a challenge for retail salespeople to stay up to speed on every high-tech element blinking, beeping and buzzing in the latest washing ...

Customer experience in retail is more important than ever before, but businesses are struggling to meet the expectations of the modern consumer. Numerous socioeconomic and macroeconomic factors have ...

Ed. Note: This article was previously posted at Retail TouchPoints. In today’s tight labor market, training has become more critical than ever. Nowhere is that truer than in the retail space, where it ...

The de-escalation course was created in partnership with the Crisis Prevention Institute. The NRF Foundation partnered with the Crisis Prevention Institute (CPI) to create the 30-minute online ...

With unemployment low and the economy thriving, retailers are experiencing challenges in hiring and retaining in-store employees, making it harder to meet demand even as consumer spending continues to ...

Training requires a substantial percentage of expenditure by company which seems like a huge expense at start but is proved to be profitable in the long run. Employees who are well informed and have ...

Cyprus business & economy wrap-up from the day beforeThe Cyprus Chamber of Commerce and Industry (Keve) welcomed Cyprus’ assumption of the Presidency of the Council of the European Union on January 1.

TOKYO--(BUSINESS WIRE)--In July 2022, iDA Singapore (iDA’SG), the Singapore branch of World Mode Holdings (WMH), a Japanese group that provides diverse solutions to the fashion and beauty industries, ...

As cyberattacks become more frequent and severe, the spotlight is on retailers’ biggest vulnerability, their employees. Short ...