The mass retailer will debut an artificial intelligence certification course for employees in 2026 through a partnership with the company behind ChatGPT. The pairing of one of the world’s largest ...

Swapping out longer learning modules for “bite-sized” games has improved associate performance, the grocer shared at the ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

Customer experience in retail is more important than ever before, but businesses are struggling to meet the expectations of the modern consumer. Numerous socioeconomic and macroeconomic factors have ...

CVS Health has opened its new Workforce Innovation and Talent Center (WITC) in cooperation with the Chicago Baptist Institute, where the center will be located. The WITC will offer employment training ...