Cyber Monday may be the most visible symbol of the increasing use of e-commerce technology in the retail sector. On just one day, Nov. 30, consumers operating from home or office computers in the U.S.

The retail industry has experienced rapid changes over the last couple of years as Covid-19 impacted both sides of the sector significantly. Where retailers had to act quickly to enhance — or, in some ...

PUNE, Oct. 11, 2023 (GLOBE NEWSWIRE) -- "Retail CRM Software Market Size 2023" with analysis of such parameters i.e. industry growth drivers, supply and demand, risks, market attractiveness, annual ...

Customer relationship management in retail can increase customer satisfaction, reduce your costs and improve your company's performance in the marketplace. CRM software manages your relationships with ...

Retail has entered the “age of the consumer,” a new era in which customers lead rather than follow. This paradigm shift requires more thorough and effective Customer Relationship Management (CRM) ...

Today’s consumers are up against an inflationary environment that is impacting their spending, according to Medallia’s Sense360 report, which showed that consumers are buying fewer products, but for ...

As the retail industry faces mounting pressure to adapt to rapidly evolving customer demands, the need for verticalised CRM solutions has never been more critical. Traditional, one-size-fits-all CRM ...

The use of AI amplifies the strengths of frontline staff and supports the dynamic nature of in-store service. Through smarter ...

When you think of retail technology a few well-known names come to mind: Amazon. Shopify. PayPal. Square. But what about Microsoft? Microsoft of course provides a lot of the back end infrastructure ...

The company initially focused on providing insight into personal interactions "directly with customers through Web sites. Now we're taking that same back-end engine and enabling those same ...