With every new season, product line and technology adaptation, we have seen the retail market rapidly change. Retailers that fall behind the fast-moving demands of omnichannel and millennial shopper ...

When a customer steps through the doors of a retail location looking to purchase a new product, they want to be helped by a friendly, knowledgeable sales associate who can answer their questions, ...

Although it’s becoming increasingly accepted that retailers must give their employees a reason to stay (beyond just a paycheck) if they want to improve their culture and ultimately provide an ...

Walmart has started using Spark City, a simulation-style training game in the form of a mobile app, to assist in training its store associates and prepare them for a variety of potential in-store ...

A retail sales associate with deep understanding of the product they’re selling, good communication skills and honest enthusiasm has always been one of the most powerful tools for sales success. This ...

Ethosphere, a Seattle-based startup that recently secured a new funding round, is launching a retail coaching tool that records the in-store conversations of store associates. The tool then leverages ...

In-depth retail training is rare enough that it makes news when the largest companies undertake it. Some, like Zeynep Ton, an associate professor of operations management at the MIT Sloan School of ...

How can you prove that retail training will provide a return on investment? It’s the kind of question that many a bike shop owner or manager will grapple with. Here (courtesy of product training ...

In the end, the most sophisticated AI is the one that disappears into the background and lets the human connection shine.

DUBAI, United Arab Emirates--(BUSINESS WIRE)--To help retail sales staff communicate effectively, GIA Dubai recently organised retail sales associate training programmes for Malabar Gold & Diamonds at ...