For much of the past decade, restaurant technology vendors have promised operators a “single view of the guest.” In practice, ...

In an increasingly competitive dining landscape, customer loyalty has become more crucial than ever for restaurants aiming to thrive. With diners faced with endless options, fostering a strong ...

While 2023 was the year of the loyalty program, 2024 was the year that restaurant operators perfected the loyalty program for the modern customer. Most major foodservice brands have launched digital ...

A popular fast-casual chain rolls out new rewards after a series of mistakes triggered customer backlash.

Chicago, June 12, 2025 (GLOBE NEWSWIRE) -- Circana, LLC today released new research revealing that restaurant loyalty members visit 20 unique restaurant chains in a year, just as many as nonmembers.

At 3Natives, we’ve always believed that fresh, high-quality food is only part of what keeps guests coming back. The rest is about how we make people feel, and our loyalty program is an extension of ...

In today's competitive food service industry, simply serving delicious food is no longer enough. Restaurants are now focusing on crafting unforgettable experiences that leave a lasting impression. By ...

The RealReal explored the recent trend of paid loyalty programs and why businesses are adopting them more, using news articles and research reports. - Ttatty // Shutterstock The RealReal explored the ...

A guest snaps a photo of your signature Brussels Sprout Caesar bowl, leaves a generous tip, and heads back to the office. Yet months later, she still hasn’t returned. She left happy, yet for some ...

A world of hundreds if not thousands of stablecoins sounds chaotic – but that's because we're still thinking of stablecoins ...

Customer loyalty is a customer’s willingness to repeatedly return to a company to conduct some type of business due to the delightful experiences, quality of products or services, and the value they ...