Even five years ago, almost every customer in a HubSpot survey rated an “immediate” response as important or very important. With more companies offering automated round-the-clock support to keep up ...
AUSTIN, Texas--(BUSINESS WIRE)--CrowdStrike (Nasdaq: CRWD) today announced it has been recognized as a ‘Customers’ Choice’ in the 2023 Gartner Peer Insights™ Voice of the Customer for Managed ...
Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer service experiences Survey of more than 600 U.S. consumers shows frustration ...
Opinions expressed by Entrepreneur contributors are their own. Over the last several years, the buzz has been incessant surrounding millennials, the age group born between 1980 and 2000. There’s a ...
Customer support agents who were given access to a generative artificial intelligence assistant increased their productivity by 14% on average, according to a group of researchers at Stanford ...
SAN FRANCISCO--(BUSINESS WIRE)--(RSA Conference) — Deepwatch, the leader in advanced managed detection and response (MDR), announced expanded capabilities today at the RSA Conference, including ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback