Remote workers may no longer have to ship malfunctioning PCs back to the office to get them working thanks to out-of-band support. An unbootable PC is every remote worker’s nightmare. It usually means ...

Suppliers are expanding their automation-related services for operations and maintenance, and using the Internet of Things to provide remote support. Partly in response to overall automation market ...

CareFusion Corporation and Axeda Corporation have reportedly won an award in the healthcare category for the CareFusion Remote Support Services program. This annual award, given by an industry ...

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In today’s global economy, the demand for a fast and easy to use web collaboration solution has never been greater. Companies have evolved into a phase where they no longer just use web collaboration ...

If you’re a small business looking for computer technical support, your first thought is probably to find a company that offers on-site service. Think twice, though. If a technician has to come out, ...

iTOK's technology is used to support the customers of some of the US's major internet service providers. The iTOK service model utilises a proprietary process and technology to combine end to end ...

“While we do not have operations or people who work in the Ukraine, we have many Ukrainians who work for us, particularly in Poland,” said Julie Sweet, Accenture CEO. “For their extended families who ...

The University of Birmingham is leading a new study to identify the impact COVID-19 has had on domestic violence and abuse survivors and the best support packages that can be remotely accessed by ...