The pandemic taught us all how to work differently. This includes call centers, which have had to adapt to managing agents from afar. The change in the work environment requires new behavior, ...

Remote workers may no longer have to ship malfunctioning PCs back to the office to get them working thanks to out-of-band support. An unbootable PC is every remote worker’s nightmare. It usually means ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

ALISO VIEJO, Calif.--(BUSINESS WIRE)--IHI Power Services Corp. (IPSC), a leading owner and operator of power plants across the U.S., today announced the launch of its remote operating center (ROC).

If you buy something from a Verge link, Vox Media may earn a commission. See our ethics statement. is editor-in-chief of The Verge, host of the Decoder podcast, and co-host of The Vergecast. Here, now ...

If you ask for help from the IT Service Desk they may want to try to provide immediate help by a remote support tool called BeyondTrust. It is a remote support solution that allows the IT Service Desk ...

Fantastic as a universal remote for controlling up to four devices or consoles. Easy interface and dead-simple remote control. Lets you jump directly into Netflix and other streaming apps. Has ...

Microsoft's cloud operations team is using HoloLens 2 augmented reality glasses to conduct audits remotely, allowing them to comply with Covid-19 precautions and cut the time and expense of the audit ...