Flow is a psychological state where a person becomes fully immersed, focused and involved in an activity, often losing track of time and self-awareness because it's so engaging and enjoyable. It's ...

Following up on the first part of this post, we’re back with Casey Carpenter, CEO of Speak & Own It Communications, a New York City-area-based consultancy, to discuss the other side of the ...

We have all encountered it and it is something that we will inevitably encounter again. Solicited or unsolicited, delivered with intention or haphazardly, negative feedback is an unavoidable ...

Convenience Store News' Future Leaders Learning Lab provides techniques to move through the discomfort of feedback conversations and turn them into opportunities for learning. According to Recla, the ...

Max just closed his laptop after a brutal weekly check-in with his boss. The entire conversation focused on Max’s performance: how he’s missing deadlines and turning in subpar work, and how it’s ...

Feedback: the unofficial four-letter word of both the office and the jobsite. As leaders, we spend a lot of time talking. But one of the hardest conversations to get right is feedback—both giving it ...

From an ethics perspective, giving and receiving feedback is central to quality improvement at both an individual and institutional level. Last year, I had just finished a frustrating early morning ...

Healthcare’s burnout crisis is having a disastrous effect on staffing levels. The annual turnover rate for staff nurses is 22.5%, which costs healthcare organizations $8.55 million annually. Feedtrail ...

Feedback is the key to professional growth. It allows employees to understand their strengths and weaknesses, course-correct their approaches, and ultimately excel in their roles. However, many ...