Total Quality Management (TQM) refers to management methods used to enhance quality and productivity in business organizations. TQM is a comprehensive management approach that works horizontally ...

The origins of Total Quality Management and its ability to exceed customer expectations have surprisingly been around for a long time. You can trace its origins to just after World War II, something ...

This introductory course is designed to introduce the concepts, tools, and techniques used in managing and measuring quality and productivity in a business environment. Throughout the course, students ...

Quality control takes time and money, but it can save your business significant hassles in the long run. Low-quality products can gain you bad publicity and legal sanctions, including lawsuits and ...

This graduate-level course focuses on the principles and practices of quality management in modern organizations. You will develop an understanding of the theories, methodologies, and tools used to ...

Six Sigma is a quality management methodology used to help businesses improve current processes, products, or services by discovering and eliminating defects. The goal is to streamline quality control ...

Joseph Juran was a pioneer in the study of quality control for industries like math and science. Learn how to apply his ...

Recent draft guidance from FDA on contract manufacturing and quality agreements highlights the importance of such agreements and define the roles and responsibilities of each party to be in keeping ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...