‘My priorities for my teams is to improve our speed of response, to improve our speed of resolution and to improve the quality of the resolution that we‘re providing to our partners and to have more ...

It just got a whole lot easier to launch a loyalty program for your customers, as Salesforce has announced a new product that will help you make customer retention a serious priority. While acquiring ...

Salesforce certainly has a lot of tools crossing the sales, service and marketing categories, but until today when it announced Lightning Order Management, it lacked an integration layer that allowed ...

‘The real benefit is the ability to understand how all of the (Salesforce Customer) 360 products work together,’ MuleSoft channel chief Dan McAllister says. Julie Bennani Salesforce subsidiaries ...

Salesforce has added new solutions to the Salesforce AppExchange, the company’s enterprise cloud marketplace of more than 5,000 listings. AppExchange solutions offer users additional ways to leverage ...

Customer relationship management (CRM) software company, Salesforce, has partnered with layer 2 blockchain platform Polygon for an NFT-based loyalty program, said Ryan Wyatt, president at Polygon Labs ...