"Process mapping on steroids." That's how John Dyer used to describe value stream mapping back when VSM was just beginning to assert itself as a new continuous improvement tool and process mapping was ...

Process mapping is a vital technique for visualizing and understanding business processes. It allows you to outline each step involved in a workflow, effectively transforming the invisible into the ...

Process mapping is a visual and impartial way to identify where problems are arising and also how they may be solved This article, the last of our three-part series on change management tools, ...