Continuous Process Improvement (CPI) is a strategic approach for developing a culture of continuous improvement in the areas of reliability, process cycle times, costs in terms of less total resource ...

A contract program for groups and organizations that can be customized and delivered on-site or in a blended online format. Contact us at cqas@rit.edu for more information and a quote. CQAS's Lean Six ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

Lean and Six Sigma are the perfect pair for improving customer value by reducing waste, boosting productivity, and reducing defects and variations in products and services. Lean Six Sigma combines two ...

Creating efficient workflow processes should be a primary goal in any company. One way to problem-solve and make improvements in the workplace is to create a process improvement team. Whether it ...

The Army has employed a variety of techniques for continuous process improvement (CPI) for many years. Some have resulted in projects that saved the Army millions of dollars, while other efforts have ...

Process mapping is a visual and impartial way to identify where problems are arising and also how they may be solved Abstract This article, the last of our three-part series on change management tools ...

Using the define, measure, analyze, improve, control method, a two-phase project with three critical to quality metrics (reduction in time to antibiotic administration, increase in percentage of ...

National Medical Billing Services Vice President of Operations, Lewis Custer, penned a piece on utilizing better process tools in the April 2015 ASCA Journal. Technology is changing the face of ...