In the fast-paced world of employee benefits, too many consultants and brokers focus on results — revenue growth, client retention and premium reductions — without giving due attention to the ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

The era that spawned Enron, Tyco and Adelphia has turned, and on its heels is a new trend to get back to the basics of ethical business practices. In my role as a process analyst, I’ve found that the ...

In the evolving world of mental and behavioral health, the winds of change are blowing towards a more individualized, process-focused approach. Let’s explore together what a mental health landscape ...

Human language and cognition represent one of the great paradoxes of the human species. They enable us to create science, develop technology, and connect in complex social ways. Yet, this very ...

Extensive research has demonstrated that people living in communities with deficits in the social determinants of health (SDOH) face poorer health and social outcomes. The disparate health and ...