Effective communication is a connection between people that allows for the exchange of thoughts, feelings, and ideas, and leads to mutual understanding. This exchange is evidenced when a speaker sends ...

In some call centers, you can feel the energy as soon as you walk in the door. It takes many forms: pride of workmanship, enthusiasm, a feeling of community, commitment and the willingness to make the ...

Communication is the bridge between ideas and results, between visions and reality. Fail to master it and compromise your future. Whether you are articulating the value of your services or products ...

Whether you're reporting on a project that's finished, pitching something to your staff or making a presentation to customers, the principles of effective communication are the same. Focusing on the ...

Effective communication is the cornerstone of leadership effectiveness. It builds relationships, inspires trust and fosters a shared vision. Google's Project Oxygen identified communication skills as ...

Communication isn't about the way the message is transmitted. It's isn't even about the message itself. Communication is about understanding, and how it is mutually transmitted between a sender and a ...