According to a 2013 Strategy&/Katzenbach Center survey of global senior executives on culture and change management, the success rate of major change initiatives is only 54%. This is far too low. The ...

In this column, I have argued that the conventional practice and theory of change management could itself benefit from some overhaul. In this post, I will zoom out, summarizing nine key propositions ...

Change is difficult, and the reluctance to change, often on the part of end-user employees, has been at the heart of countless failures of new technology deployments within businesses. Such failures ...

This is the fourth article in our series on creating a healthy transformation program culture. We have established the foundation through executive engagement, shared vision, and guiding principles.

Imagine walking onto a job site where you’ve worked for decades and suddenly being told that the tools and workflows you’ve trusted are being completely replaced. The promise is a digital ...

In light of the nationwide shortage of clinicians and other allied health professionals, hospitals and health systems are struggling to staff operating rooms and are spending more money on the labor ...

Anyone who’s tried to quit smoking or stick to a weight-loss regimen knows that true change is hard to implement and even harder to maintain. Habits, routines and attitudes ossify and anchor ...

Reinvention for Management Consulting in the age of AI is means reconnecting with a consultant’s role as the “counsellor” to senior managers. In the past twenty years, management consultants have ...

In many ways Cassandra Grace’s story is one we’ve all seen before. A long-time government employee who has developed an expertise in a certain area and sets up her own shop. Nothing unique there. But ...