Modern businesses need automation to enhance productivity and streamline corporate processes. Call centers choose between two options: a progressive vs. predictive dialer. Which is better? Editorial ...
How to Decide Between a Power Dialer vs Predictive Dialer Your email has been sent When is the extra efficiency of a predictive dialer vs power dialer worth it? Learn about both types of auto dialers ...
As soon as ACA Int’l was handed down, the debate began. Are predictive dialers still covered by the TCPA following ACA Int’l’s reversal of the FCC’s ATDS formulation or is the statute’s narrow ...
The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. Before choosing between a predictive dialer and a progressive one ...
Predictive dialing can be an asset for a call center and call center agents. We cover the definitions and key components. A predictive dialer empowers call centers to ensure their agents are effective ...
We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...
Aspect Software has released the Aspect Unison Predictive Dialer 7.1, their latest outbound call center update. The new version has some improved system maintenance features and expanded security ...
A federal court out of Nebraska recently issued a decision providing a decisive post-Facebook v. Duguid victory for a company using a predictive dialer. In Grome v. USAA Savings Bank, No. 4:19-CV-3080 ...
MightyCall Launches Industry-Leading Manual Control for Predictive Dialer - Up to 10 Lines Per Agent
San Francisco, California--(Newsfile Corp. - May 26, 2025) - MightyCall, a leading provider of call center software solutions, today announced the newest upgrade to its predictive dialer: manual ...
An automatic telephone dialing system that dials from a list of numbers and turns the call over to an agent when a human responds. It increases productivity in a call center, because the agents can ...
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