Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.

Louis DeJoy, the postmaster general, defended the 10-year plan to stabilize the agency’s finances, although he acknowledged that officials had faced initial challenges. The U.S. Postal Service is ...

The U.S. Postal Service experienced a net loss of $9 billion in fiscal 2025, as the new postmaster general continues his predecessor’s overhaul initiative that members of both parties and mail ...

Federal prosecutors announced developments in two cases involving mail theft Thursday, the latest series of charges across the country as the U.S. Postal Service grapples with securing deliveries. In ...

Postal workers are warning of what they call 'substandard performance' by the U.S. Postal Service. The American Postal Workers Union is calling for the public’s help in demanding improved staffing, ...

As the effects of President Trump’s tariffs begin to ripple through the global economy and delivery industry, the U.S. Postal Service and UPS will be employing thousands of fewer workers this year as ...

The United States Postal Service, facing financial losses and declining mail volume, is undergoing a transformation to cut costs and modernize operations. Despite its challenges, the USPS remains an ...

Louis DeJoy thought his workday was done as he arrived home one evening in February 2022. The Postmaster General was locked in a grueling, monthslong battle with Congress over a bill to shake up the ...

The men dragged a woman into the back of a mail truck, where one tried to rape her, the Manhattan district attorney said. By Liam Stack Three male postal workers were charged with kidnapping a female ...