As companies grow, they usually need a business phone system that can handle more than one call at a time. When you have multiple employees, you want them to be able to make or receive calls as needed ...

Using an auto dialer to call the Kansas Department of Labor won’t work, the agency said. It also jams the system and keeps others from getting through to ask about unemployment. File photo People who ...

Airlines and airports are beginning to use mobile phone technology for checking in and even boarding passengers, but will it become as universal as the self-service kiosk? While passengers in many ...

NEW ORLEANS (WVUE) - Several agencies in Louisiana are reporting phone system outages, including some 911 emergency lines. The outage is due to hurricane-related damage at the network hub for Lumen, a ...

We've all faced a ridiculously long phone queue before. Whether that's waiting to speak to your broadband provider, customer services for a retailer, or even to get a GP appointment. But one ...