Bright Pattern Brings AI-Powered Customer Engagement and Workforce Management to GITEX 2026 Cairo

We are excited to show how AI-powered contact center technology can help businesses improve customer experience, ...

Bright Pattern and Xceed Announce Partnership to Deliver AI-Powered, Omnichannel Contact Center Solutions

This partnership with Bright Pattern allows us to significantly elevate the value we deliver to our clients.”— Ahmed ...
Mena FN

Bright Pattern Releases Next Gen AI-Powered Workforce Management Solution

(MENAFN- EIN Presswire) EINPresswire/ -- Bright Pattern, a leading provider of AI-powered omnichannel contact center solutions, announced the general availability of its next generation advanced ...
Harvard Business School

Machine Learning for Pattern Discovery in Management Research

Choudhury, Prithwiraj, Ryan Allen, and Michael G. Endres. "Machine Learning for Pattern Discovery in Management Research." Strategic Management Journal 42, no. 1 (January 2021): 30–57.