A man has been left emotionally drained "at the highest level" after Parcelforce lost a £5,500 package containing his grandfather's ashes - and now won't fully compensate him. In fact the parcel ...

A man was "disgusted" when his package was delivered sodden with a liquid which "smelled like rotting meat", he has claimed. Mike Pavloff had a statue delivered by Parcelforce to his Soundwell home on ...

Royal Mail’s Parcelforce Worldwide division and a reseller of its business parcel delivery services – the SaleGroup, which trades as Despatch Bay – have admitted being part of an illegal ...

Parcelforce has apologised after one of the firm's drivers wrote a sick Facebook post about murdered soldier Lee Rigby. A picture of the fusilier was posted to more than 100,000 users in two closed ...

A couple’s dying wish to have their ashes scattered together will never be realised after a delivery company threw away the precious cargo. Muriel and Stanley Furlong wanted their remains strewn into ...

THE owners of a home-based business say they are losing money because the Royal Mail’s parcel service cannot cope with a boom in business. They say the Poole depot of Parcelforce is struggling to ...

Parcelforce Worldwide is running a short trial of self-serve kiosks that will allow customers to pay for a parcel shipment at the kiosk or alternatively to do it online and use a mobile QR code to ...

A delivery giant has bizarrely denied the existence of one of its depots to bemused customers, instead sending them an extra 15 miles. Parcelforce Worldwide is sending customers from Chatham all the ...

I sold a camera and some accessories on eBay for £274 and used Parcelforce for the signed delivery at £12.60 using the "Express 48" service and an enhanced compensation payment of £1.20 to cover £200.

A delivery driver who used his position to play a "central role" in a cross-border drugs operation has been handed a five-year sentence. Colin Thomas Casson, from Lagmore Glen in Dunmurry, denied a ...

Christmas is just weeks away and delivery companies are warning customers how late they can leave it to get their cards and gifts to arrive on time. Royal Mail has said that anyone who wants to send a ...

The UK's Royal Mail has refused to handle Samsung's hazardous Galaxy Note 7 devices, setting a challenge for owners who wish to return their faulty products for a refund. On Wednesday, Bloomberg ...