Oracle is integrating one of its applications with Google’s mapping service to help service providers locate customers more quickly. On Tuesday, Oracle said it had integrated the API (application ...

NEW YORK--(BUSINESS WIRE)--Aquant, a Service Intelligence platform that gives service leaders, technicians, and teams the most vital information they need for every service encounter, and a member of ...

New generative AI-powered capabilities in Oracle Fusion Cloud Customer Experience (CX) help service agents, field technicians, and customers solve issues faster "To create outstanding customer ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

Although we read about augmented reality in the popular press, the focus tends toward consumer expereinces like Pokemon Go and Snapchat. Although the consumer side of AR is huge, there are important ...

Oracle announced it has acquired Next Technik, a leading provider of field service management solutions for NetSuite customers which is now part of the Oracle NetSuite organization. This acquisition ...