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There are a handful of leading commercial toolmakers to help IT detect and respond to system outages and application failures, commonly referred to as "incident management and response," including ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

The popularity of open-source software continues to grow because of the multiple advantages they provide including lower upfront software and hardware costs, lower total-cost-of-ownership, lack of ...